Refund & Cancellation Policy

At GearToCare, we strive to ensure client satisfaction. This policy outlines our refund and cancellation terms.

1. Service Cancellation

Clients may request a cancellation before work begins for a full refund.
If work has started, a partial refund may be issued based on project progress.
No refunds will be issued for completed projects.

2. Refund Policy

Consulting Services: Fees for consulting services are non-refundable.
Development Services: Partial refunds may be considered if cancellation occurs before 30% of the project is completed.
After Completion: No refunds will be issued once the final deliverables are provided.

3. Modification & Scope Adjustments

Any requests for modifications beyond the agreed scope will be billed separately.

4. How to Request a Refund?

To request a refund or cancellation:

Email us at support@geartocare.com with your project details.
Refunds (if applicable) will be processed within 7-14 business days.

📧 Contact Us: support@geartocare.com

4. Shipping & Delivery Policy

Since GearToCare offers digital services, our delivery process follows the guidelines below:

1. Digital Deliverables

Our services are delivered digitally via email, client portals, or secure cloud platforms.
Delivery timelines vary based on the scope of the project and are detailed in the contract.

2. Delivery Process

UI/UX designs, software, and development projects are delivered in phases, with updates provided at each stage.
Clients receive project files through GitHub, Google Drive, or other specified platforms.

3. Revisions & Delays

Clients will receive timely updates on project progress.
If a delay is caused due to client-side inaction (e.g., lack of approvals), GearToCare is not responsible.

4. Mode of Delivery

Web Development & Design: Delivered via secure file-sharing platforms.
Software Development: Hosted on client-specified servers or GitHub repositories.
Consulting Reports & Strategies: Sent via email or cloud access.

📧 Contact Us: support@geartocare.com